The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.

The Southwest Airlines Pilots' Association is a non-profit employee association representing the pilots of Southwest Airlines.

MISSION: To equitably enhance the careers, actively promote professionalism, and faithfully protect the individual and collective rights of its memberhsip leading to a higher quality of life for our pilots.

We are committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.